In Nigeria, Domino’s Pizza led with a 74% preference, highlighting regional pizza preference differences.
Domino’s success in Nigeria may be linked to diverse flavours, competitive prices, and effective customer feedback, while Pizza Hut prevailed elsewhere in Africa.
In a recent survey conducted across several African countries, Pizza Hut emerged as the top choice over Domino’s Pizza in Egypt, Ghana, Kenya, Morocco, and South Africa.
The survey by Sagaci Research revealed that in Ghana, a whopping 81 percent of respondents and 76 percent in Egypt preferred Pizza Hut.
In contrast, Domino’s Pizza garnered significant popularity in Nigeria, with a preference rate of 74 percent.
The survey also shed light on the overall preference for Pizza Hut, with 66 percent of respondents favoring this company, while 44 percent leaned towards Domino’s.
Some intriguing patterns emerged when considering demographic factors.
Notably, men exhibited a stronger inclination toward Domino’s (37%) compared to women (31%).
Additionally, younger consumers seemed more drawn to Domino’s, while Pizza Hut performed better with women and older age groups.
Across the board, Pizza Hut held the lead in five out of the six countries where both brands were active, namely Egypt, Ghana, Kenya, Morocco, and South Africa.
The exception was Nigeria, where Domino’s garnered a strong preference of 74 percent, as opposed to only 26 percent for Pizza Hut.
Domino’s particularly excelled among the middle-class income groups, typically earning between 250 USD to 1,000 USD monthly.
What might explain this unique market dynamic in Nigeria?
According to the survey, several assumptions can be considered.
First, Domino’s Pizza’s fusion of global and regional flavours possibly contributed to increased demand for the brand.
While 70 percent of their pizza offerings feature international flavours, the company localized its menu by 30 percent, including unique offerings like West African Jollof rice as a pizza topping.
Furthermore, pricing may play a pivotal role in Domino’s success. Despite maintaining premium prices like other pizza makers, Domino’s could have gained market share by strategically reducing its prices to stay competitive.