FirstBank of Nigeria Limited, Nigeria’s tier-1 lender and the foremost financial institution, activated its Covid-19 emergency response plan in a swift reaction to an incident of a staff Covid-19 case in one of its prime branches.
According to the statement by the lender, who confirmed that staff at its Marina branch had tested positive to the Covid-19 pandemic on the 15 of June 2020. The bank said that all staff of the branch has been asked to go on self-isolation and get tested, while the branch and its entire vicinity have been thoroughly disinfected.
The bank statement said: “We have just confirmed that one of our staff working in FirstBank, Marina branch has tested positive to COVID-19 on 15 June 2020.
“In line with our COVID-19 emergency response plan, we have immediately activated our established incident management protocols. These include asking all staff of the branch to go on self-isolation and get tested.
“In addition, we immediately swung to action and have thoroughly disinfected the branch and the entire vicinity overnight.”
The bank while iterating its commitment to ensuring business continuity and protection for its staff and customers, said it had deployed a fresh team to the affected branch with adequate protection for staff and customers who choose to patronize the branch for banking business
The statement further said: “We have brought in a fresh team of our staff who have been given brand new personal protection kits and equipment to work with, therefore, ensuring that there is no risk to any staff working out of the branch or any customer who chooses to bank with us at the same branch.
“Staff of the branch, whose tests are ongoing now, will not be returning to work until they are medically certified.
The bank added that Covid-19 is our new normal and that we can only respond swiftly just as it has done to ensure minimal impact of our lives.
“The impact of COVID-19 has become the new norm and as we learn to live and deal with it. Swift, an effective and decisive response in dealing with the challenges as they arise to ensure minimal disruption to service is critical as our new reality.”