By Collins Nweze
The Managing Director/CEO First Bank of Nigeria Limited Adesola Adeduntan has advised the bank’s staff to strive for excellence and contribute their best in making the bank retain its leadership position in the industry.
Speaking at the First Bank Management Associates Programme (FMAP) virtual graduation ceremony held in Lagos, the bank chief said the bank would continue to invest and reinvent its people to create a very sound institution with a strong succession plan.
The bank chief said the participants’ intelligence quotient was not in doubt, but excelling in today’s workplace demands more than knowledge application.
He said soft skills are required, which will entail how such staff treats customers and fellow staff in the workplace.
“Your IQ is almost taken for granted. The most important things are your soft skills, social quotient, emotional quotient, and physical quotient. They are all about treating others well, equitably. Ensure that when people speak about you, they will say you are equitable. You need to combine those four in a very delicate manner. The program is about creating a continuous pipeline of people, that will continue to move the institution forward,” he said.
Continuing, he said: “We need to continually revamp the institution. As an institution, we left a number of things for years. So, we need to work harder, smarter than our competitors”.
The bank chief said there have been gaps in a structured and targeted succession plan, adding that the bank’s expectations from the participants are very high.